Noir

Help topic

Technical help

Simple steps to try when Noir is not behaving as expected.

Try first

  • Confirm your device has a working internet connection.
  • Close and reopen Noir.
  • Check whether an app update is available through your device’s official app store.
  • Restart your device if the problem continues.

Contact support

Describe what you expected, what happened, and the steps that led to it. Include your device and app version when available, but never include your password or verification code.